Terms and Conditions

WHO IS GETAT.QA?

Getat.qa is a trademark of GET AT E COMMERCE TRADING .WLL, a company based in Qatar. The domain name www.getat.qa is owned by GET AT E COMMERCE TRADING .WLL. In this document, we refer to ourselves as 'Getat.qa', 'we' or 'us' or 'our' and we refer to you as 'you', 'your' or 'Customer'. We refer to 'Merchant' as 'stores' or 'retailers'.

What does Getat.qa do?

GET AT E COMMERCE TRADING .WLL is a reputable e-commerce company that specializes in providing a wide range of products, including electronics, Mobile phones, fashion items, Home appliances and various accessories. As an online retailer, Getat.qa offers customers the convenience of shopping for these items from the comfort of their own homes.

With a focus on electronics, Getat.qa offers a diverse selection of high-quality gadgets and devices. This includes products such as smartphones, tablets, laptops, gaming consoles, and other consumer electronics. Whether youre looking for the latest smartphone model or a cutting-edge gadget, Getat.qa aims to cater to the tech-savvy needs of its customers.

In addition to electronics, Getat.qa also offers a range of fashion items to keep you stylish and up-to-date with the latest trends.

These Terms and Conditions 'Terms' govern your use of the Getat.qa website and its services, including the purchase of products available on the website. By accessing or using Getat.qa, you agree to be bound by these Terms. Please read them carefully before using the website.

1. General Terms

1.1. Eligibility: By using Getat.qa, you confirm that you are at least 18 years old or accessing the website under the supervision of a legal guardian who agrees to these Terms.

1.2. Account Registration: To access certain features of Getat.qa, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account.

1.3. Product Information: We strive to provide accurate and up-to-date information regarding the products listed on our website. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, availability, or other information.

2. Ordering and Purchasing

2.1. Product Availability: All products listed on Getat.qa are subject to availability. We reserve the right to modify or discontinue any product without notice.

2.2. Pricing: Product prices are displayed in Qatari Riyals (QAR) and are subject to change without notice. The final price payable will be displayed at checkout, including any applicable taxes, shipping, and handling fees.

2.3. Orders: By placing an order on Getat.qa, you make an offer to purchase the selected products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.

2.4. Payment: We accept payment through approved methods listed on the website. By providing your payment information, you authorize us to charge the total amount due for your order.

2.5. Order Cancellation: We may cancel your order if there are unforeseen circumstances, such as unavailability of stock or inability to fulfill your order. In such cases, we will refund the full amount paid.

3. Delivery

We will make reasonable efforts to deliver the products to the address specified in your order within the estimated delivery timeframe. We often deliver goods on same day or maximum next day. However, delivery dates are approximate and subject to change. Orders above 50 QAR are considered to be free delivery. Risk of loss or damage to the products passes to you upon delivery.

4. Damages and Defects

4.1. Damaged or Defective Products: The website acknowledges that occasionally products may arrive damaged or defective due to manufacturing defects, shipping mishandling, or other reasons.

4.2. Reporting Damages or Defects: Customers are required to report any damaged or defective products within a specified time frame, such as 48 hours from the receipt of the product. The report should include details of the damage or defect, along with any supporting evidence such as photographs.

4.3. Return or Exchange Process: Upon receiving a report of a damaged or defective product, the website will assess the claim and, if deemed valid, offer options for return, exchange, or refund. The specific procedures and time frames for returns or exchanges should be clearly outlined.

4.4. Return Shipping Costs: Depending on the nature of the damage or defect, the website may provide a prepaid shipping label or reimburse the customer for reasonable return shipping costs. This should be stated explicitly to avoid any confusion.

4.5. Inspection and Verification: The website reserves the right to inspect or verify the reported damages or defects. This may involve requesting additional information or asking the customer to return the product for evaluation.

4.6. Limitations and Exclusions: The damages and defects clause may include limitations or exclusions for certain types of damages or defects. For example, damages resulting from customer misuse, improper handling, or natural wear and tear may not be covered.

5. Intellectual Property

5.1. Website Content: All content on Getat.qa, including but not limited to text, graphics, logos, images, videos, and software, is the property of Getat.qa or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content without prior written permission.

6. Limitation of Liability

6.1. Getat.qa and its affiliates, directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the website or products purchased through the website.

7. Governing Law and Jurisdiction

7.1. These Terms shall be governed by and construed in accordance with the laws of Qatar. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Qatar.

Warranty

We are no way responsible or liable for the offer for sale or sale of the Product by the Seller to the Buyer, its delivery, the warranty terms (if any) related to the Product and the return, refund or cancellation of purchase of any Products.

Company does not warrant that the sale price provided by the Seller of the Product is accurate, proper and valid. Any error in the sale price shall be solely attributed to the Seller and not to Getat.qa Prices, Product description and availability of the Product are Sellers responsibility.

Getat.qa shall not assume any liability for the non-availability of the Product, delivery of the Product directly by the Seller.